If you have a query related to a product purchased through the eir-store.ie web store, you can contact us via the chat bot option (bottom right) or by email at firstname.lastname@example.org now.
This support inbox is only for product queries and queries related to orders that were processed through the eir-store.ie web store.
Please be advised that if your query does not relate to an order or a return processed through the eir-store.ie webstore, you will not receive a response through this mailbox.
For any other queries related to your eir service, such as billing, broadband, contracts or handsets, please call eir customer support on 1901 or visit here.
Monday to Friday: 9am - 6pm